Where can I find crash feedback from users in the Google Play Console?
AndroidGoogle PlayGoogle Play-ConsoleAndroid Problem Overview
When a crash occurs in an application installed via the Google Play app, user's have the option to Send Feedback.
A user can optional write feedback to describe the problem they have encountered and then submit their crash report.
- Is the written feedback provided by the user available anywhere in the Google Play Console?
- Can the feedback be associated with a stack trace of the crash the user encountered?
Android Solutions
Solution 1 - Android
After talking with google support iv received this answer -
"The console has been updated since the IO and some of the function you had in the past is now redundant."
Google has removed the "crash feedback" in the latest update.
Solution 2 - Android
1.>Open your google console as registered user where you uploaded your app. link.
2.click on Download Report.
3.click on Crashes and ANRs.
4.select your app name from serch box.select the app which report you want to check.
5.you will get your result as two different option ...
a. Crash report which you can download if you want. b. ANR reports.
Solution 3 - Android
I think I found it :
- For internal testing : it is in Play console, in "Pre-launch reports" > "Overview"
- For production : it is in left menu, in "Statistics"
Solution 4 - Android
Go to google console->select you application ->left side menu-> Android vitals->Crashes and ANR's.
https://support.google.com/googleplay/android-developer/answer/6083203?hl=en