What does Unrestricted Web Access mean in iTunes Connect

IosUiwebviewApp Store-ConnectAppstore ApprovalSfsafariviewcontroller

Ios Problem Overview


When you are submitting your app to Apple app store, there is a section named "Rating" where you should rate your content based on the chart and identify how frequently the content appears.

There is one option called "Unrestricted web access" which there are no further details available about this on the Internet nor iTunes Connect Developer Guide. All you can find everywhere is:

> Select Yes if your app allows users to navigate and view web pages, such as with an embedded browser.

What does this mean? Does this mean your app can open links in embedded or Safari browser? Or does this mean your app features a browser where users can enter URLs and navigate through the web unrestricted? Because saying yes to this question will make your app 17+!

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If this means opening links from your app (Safari or embedded), how come other apps that have embedded browser capability have 4+ rating (like Twitter and Facebook)? As it can be seen in screenshots, there is no way to select this one and not be rated 17+

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Update: My app was approved with embedded WebView (TOWebViewController) with the answer "No" (4+). As the answer mentions, any way you let users navigate through the internet such as dynamic address bar that means it should be "Yes" (17+) because it is not possible to do Parental Control on your WebView.

Update 2: Since the release of iOS 9, Apple has introduced SFSafariViewController which is a way of opening any URLs on the internet. This feature also has an address bar but read-only. So users can't surf the Web without parental control. It also inherits content blocking from Safari (ads, explicit content, etc.). I am highly positive by using SFSafariViewController in iOS 9 or above you still can choose 4+ as the device with parental control can't open any URLs anyway. (Let me know if I am wrong)

Update 3: Twitter now is 17+ based on the followings:

You must be at least 17 years old to download this application.

> Infrequent/Mild Profanity or Crude Humor > > Frequent/Intense Mature/Suggestive Themes > > Infrequent/Mild Sexual Content and Nudity

Update 4: It is possible to use Twitter content inside your app without inheriting its rating (17+). My app is displaying Tweets, but since the users are verified and trusted public figures I could go down to 12+:

> Infrequent/Mild Sexual Content and Nudity > > Infrequent/Mild Profanity or Crude Humour > > Infrequent/Mild Mature/Suggestive Themes

Ios Solutions


Solution 1 - Ios

It means that a user of the app can access any URL. The issue is parental controls. If the parent has restricted web access an app that allows unlimited access, that is access to any site the user chooses then the parental controls are subverted.

Once Apple provided parental controls that caused a ripple effect on the capabilities of apps and also required Apple to review all apps for parental control violations. It also means that alternate app stores could not be allowed, they could contain apps that did not properly honor parental controls. Hence:"The Walled Garden."

Solution 2 - Ios

I think if you use default WebView control it is ok and you don't need to set Unrestricted web access to YES. My app has defaut WebView control with dynamic address bar and if i turn ON restrictions (limited websites access) embedded default WebView control does not display restricted content. It behaves the same as Safari app. So i would say you only need to set this to YES if your app has third party WebView control which can not be controlled by Apple.

TO CORRECT MY OWN ANSWER: sorry, but not true. If your app uses any kind of WebView (default or third party) with option to access any website you have to set Unrestricted Web Access to Yes otherwise your app will be Metadata Rejected. It just happend with my apps!

Solution 3 - Ios

If you provide an internal web browser or UIWebView which allows to the user access to any URL you have to select YES or your app will be Metadata Rejected.

Solution 4 - Ios

My app just got rejected because it has a link to the corresponding article on wikipedia. My guess is that because wikipedia allows you to search for other articles on wikipedia then it is considered "Unrestricted Web Access" and resulting 17+ app rating.

Kind of extreme in my opinion.

Solution 5 - Ios

Hope, You have got your answer. Let me ADD some more specific question, I think it will help.

QUESTIONS :

  • Does a link that opens in an external browser (like iOS Safari) constitute "Unrestricted Web Access?"
  • Does an embedded browser in an app without a URL bar constitute "Unrestricted Web Access?"

ANSWER :

  • If your app uses the embedded browser (which does not display a URL bar) and the link does not reference objectionable content, then you should not need to label it "Unrestricted Web Access."
  • If your app calls up an external web browser (like iOS Safari) and the link does not reference objectionable content, then you should not need to label it "Unrestricted Web Access."

Apple has not specifically addressed these questions and leaves it to the review process to determine whether the rating is correct. Through my own investigation, I have observed the above.

Solution 6 - Ios

I use the Ionic/Cordova In-App browser plugin and no issues here with that. i.e. user cannot change the URL of it. So the answer here is NO

https://ionicframework.com/docs/native/in-app-browser

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