Number of Downloads in Google Play

AndroidGoogle Play

Android Problem Overview


I've had an app published on Google Play for a few months. I can see from the developer console that it's had a few downloads, but the number of downloads isn't shown beside the app icon on the app page (as it is for all other apps).

Why is this? Do I need to configure something I'm not aware of?

Thanks!

Android Solutions


Solution 1 - Android

The Google Play Store shows (updated once a day) the number of downloads and device installations. The number you see on Google Play (in web or on their mobile app) is only updated in the following steps:

Downloads in Google Play App (Downloads in Web)

  • 1+ (1 - 5)
  • 5+ (6 - 10)
  • 10+ (11 - 50)
  • 50+ (51 - 100)
  • 100+ (101 - 500)
  • 500+ (501 - 1000)
  • 1000+ (1001 - 5000)
  • 5000+ (5001 - 10000)
  • 10000+ (10001 - 50000)
  • 50000+ (50001–100000)
  • 100000+ (100001–500000)
  • 500000+ (500001–1000000)
  • 1000000+ (1000001–5000000)
  • 5000000+ (5000001–10000000)
  • 10000000+ (10000001–50000000)
  • 50000000+ (50000001–100000000)
  • 100000000+ (100000001–500000000)
  • 500000000+ (500000001–1000000000)
  • 1000000000+ (1000000001–5000000000)

So, if your app isn't downloaded often, it will take days or weeks to reach the next level.

Solution 2 - Android

As Tano pointed out the number of downloads are just given in categories. These categories are (as of december 2015):

  • 1 - 5
  • 5 - 10
  • 10 - 50
  • 50 - 100
  • 100 - 500
  • 500 - 1.000
  • 1.000 - 5.000
  • 5.000 - 10.000
  • 10.000 - 50.000
  • 50.000 - 100.000
  • 100.000 - 500.000
  • 500.000 - 1.000.000
  • 1.000.000 - 5.000.000
  • 5.000.000 - 10.000.000
  • 10.000.000 - 50.000.000
  • 50.000.000 - 100.000.000
  • 100.000.000 - 500.000.000
  • 500.000.000 - 1.000.000.000
  • 1.000.000.000 - 5.000.000.000

Solution 3 - Android

Google Play does not update 'Download Badge' immediately. In order to see the unique install count of your app, go to Google Play console > Dashboard page > New users acquired (Select 'Lifetime' from top-right dropdown instead of last 30 days). This number should not be recognized as a sole number for a download count badge.

Google Play presents download badges based on "Total User Installs (total number of unique users who have ever installed this app on one or more of their devices)". Although my app exceeded 100 K New users acquired, Google Play application page shows 50 K+ installs. I opened a ticket about it since I had not found exact info about it. They replied as the number of downloads that contribute to gain a new download badge is not exactly the same with 'New users acquired'. The threshold count is Google Play's internal information and in some cases, install metrics may be discounted or removed entirely if they detect fraudulent installs.

The download range (2020) is like below: K(Thousand) , M( Million) , B( Billion)

  • 1 +
  • 5 +
  • 10 +
  • 50 +
  • 100 +
  • 500 +
  • 1 K +
  • 5 K +
  • 10 K +
  • 50 K +
  • 100 K +
  • 500 K +
  • 1 M +
  • 5 M +
  • 10 M +
  • 50 M +
  • 100 M +
  • 500 M +
  • 1 B +
  • 5 B +

K(Thousand) , M( Million) , B( Billion)

Solution 4 - Android

This might help

  1. Select your app and go to dashboard
  2. Check "New users acquired"

Or

Go to Statistics and select below filters in "Configure Report"
Add a metric -> Users -> User acquisitions -> New Users

Select time intervals monthly
You will get results for "New user acquisitions (Unique users, Per interval, Monthly)"
Add them you will get your total downloads

Depending upon the age of the app, the updates may be delay by a few days(3-4)

Solution 5 - Android

Play store starts showing the download number beside the app icon only when download number is more than 50. Even though your app gets more than 50 downloads, it may take upto 2 days for the download number to appear on playstore

Solution 6 - Android

  1. Go to your respective app "dashboard"

  2. Change the timeframe to lifetime

  3. The "installs by user" card will show the total installs

Attributions

All content for this solution is sourced from the original question on Stackoverflow.

The content on this page is licensed under the Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) license.

Content TypeOriginal AuthorOriginal Content on Stackoverflow
QuestionIsrael UntermanView Question on Stackoverflow
Solution 1 - AndroidTanoView Answer on Stackoverflow
Solution 2 - AndroidDaniel MeckeView Answer on Stackoverflow
Solution 3 - AndroidhanilozmenView Answer on Stackoverflow
Solution 4 - AndroidPrakash ReddyView Answer on Stackoverflow
Solution 5 - AndroidtechierevivesView Answer on Stackoverflow
Solution 6 - AndroidNbnView Answer on Stackoverflow