ERROR 1698 (28000): Access denied for user 'root'@'localhost'

MysqlIredmail

Mysql Problem Overview


I'm setting up a new server and keep running into this problem.

When I try to log into the MySQL database with the root user, I get the error:

> ERROR 1698 (28000): Access denied for user 'root'@'localhost'

It doesn't matter if I connect through the terminal (SSH), through phpMyAdmin or a MySQL client, e.g., Navicat. They all fail.

I looked in the mysql.user table and get the following:

+------------------+-------------------+
| user             | host              |
+------------------+-------------------+
| root             | %                 |
| root             | 127.0.0.1         |
| amavisd          | localhost         |
| debian-sys-maint | localhost         |
| iredadmin        | localhost         |
| iredapd          | localhost         |
| mysql.sys        | localhost         |
| phpmyadmin       | localhost         |
| root             | localhost         |
| roundcube        | localhost         |
| vmail            | localhost         |
| vmailadmin       | localhost         |
| amavisd          | test4.folkmann.it |
| iredadmin        | test4.folkmann.it |
| iredapd          | test4.folkmann.it |
| roundcube        | test4.folkmann.it |
| vmail            | test4.folkmann.it |
| vmailadmin       | test4.folkmann.it |
+------------------+-------------------+

As you can see, user root should have access.

The Server is quite simple, as I have tried to troubleshoot this for a while now.

It's running Ubuntu 16.04.1 LTS (Xenial Xerus) with Apache, MySQL and PHP, so that it can host websites, and iRedMail 0.9.5-1, so that it can host mail.

Log into the MySQL database works fine before I installed iRedMail. I also tried just installing iRedMail, but then root also doesn't work.

How can I fix my MySQL login problem or how can I install iRedMail over an existing MySQL install? And yes, I tried the Installation Tips and I can't find those variables in the configuration files.

Mysql Solutions


Solution 1 - Mysql

On some systems, like Ubuntu, MySQL is using the Unix auth_socket plugin by default.

Basically it means that: db_users using it, will be "authenticated" by the system user credentials. You can see if your root user is set up like this by doing the following:

sudo mysql -u root # I had to use "sudo" since it was a new installation

mysql> USE mysql;
mysql> SELECT User, Host, plugin FROM mysql.user;

+------------------+-----------------------+
| User             | plugin                |
+------------------+-----------------------+
| root             | auth_socket           |
| mysql.sys        | mysql_native_password |
| debian-sys-maint | mysql_native_password |
+------------------+-----------------------+

As you can see in the query, the root user is using the auth_socket plugin.

There are two ways to solve this:

  1. You can set the root user to use the mysql_native_password plugin
  2. You can create a new db_user with you system_user (recommended)

Option 1:

sudo mysql -u root # I had to use "sudo" since it was a new installation

mysql> USE mysql;
mysql> UPDATE user SET plugin='mysql_native_password' WHERE User='root';
mysql> FLUSH PRIVILEGES;
mysql> exit;

sudo service mysql restart

Option 2: (replace YOUR_SYSTEM_USER with the username you have)

sudo mysql -u root # I had to use "sudo" since it was a new installation

mysql> USE mysql;
mysql> CREATE USER 'YOUR_SYSTEM_USER'@'localhost' IDENTIFIED BY 'YOUR_PASSWD';
mysql> GRANT ALL PRIVILEGES ON *.* TO 'YOUR_SYSTEM_USER'@'localhost';
mysql> UPDATE user SET plugin='auth_socket' WHERE User='YOUR_SYSTEM_USER';
mysql> FLUSH PRIVILEGES;
mysql> exit;

sudo service mysql restart

Remember that if you use option #2 you'll have to connect to MySQL as your system username (mysql -u YOUR_SYSTEM_USER).

Note: On some systems (e.g., Debian 9 (Stretch)) the 'auth_socket' plugin is called 'unix_socket', so the corresponding SQL command should be: UPDATE user SET plugin='unix_socket' WHERE User='YOUR_SYSTEM_USER';

From andy's comment it seems that MySQL 8.x.x updated/replaced the auth_socket for caching_sha2_password. I don't have a system setup with MySQL 8.x.x to test this. However, the steps above should help you to understand the issue. Here's the reply:

One change as of MySQL 8.0.4 is that the new default authentication plugin is 'caching_sha2_password'. The new 'YOUR_SYSTEM_USER' will have this authentication plugin and you can log in from the Bash shell now with "mysql -u YOUR_SYSTEM_USER -p" and provide the password for this user on the prompt. There isn’t any need for the "UPDATE user SET plugin" step.

For the 8.0.4 default authentication plugin update, see MySQL 8.0.4: New Default Authentication Plugin: caching_sha2_password.

Solution 2 - Mysql

A new version of MySQL does it this way

In the new MySQL client, if the password is left empty while installing then, it is based on the auth_socket plugin.

The correct way is to log in to MySQL with the sudo privilege.

sudo mysql -u root -p

And then updating the password using:

ALTER USER 'root'@'localhost' IDENTIFIED WITH mysql_native_password BY 'new-password';

Once this is done, stop and start the MySQL server.

sudo service mysql stop
sudo service mysql start

For complete details, you can refer to this link.

Solution 3 - Mysql

No need of sudo

The database is initialised with 2 all-privilege accounts: the first one is "root" which is inaccessible and the second one with your user name (check with command whoami).

To enable access to root account, you need to login with your user name

mysql -u $(whoami)

and manually change password for root

use mysql;
set password for 'root'@'localhost' = password('YOUR_ROOT_PASSWORD_HERE');
flush privileges;
quit

Login as 'root'

mysql -u root -p

Solution 4 - Mysql

I was having this issue on an Debian 8 (Jessie) VM that I was interacting with through PuTTY on my Windows 10 desktop.

I tried the various suggestions on here, but nothing quite worked and I am running MariaDB on the Debian host. In the end I found that I couldn't start the database server in safe mode, but I didn't need to and the following commands actually worked for me, i.e., allowing a newly created MySQL user to log into the MySQL/MariaDB server:

sudo service mysql restart
sudo mysql # Logs in automatically into MariaDB
use mysql;
update user set plugin='' where user='your_user_name';
flush privileges;
exit;
sudo service mysql restart # Restarts the MySQL service

If the above doesn't quite work for you, follow the steps outlined in zetacu's post, and then follow my steps.

Now you should be able to use a remote terminal client and securely log into MySQL using the command:

mysql -u your_user_name -p

*Type in the password when prompted

Solution 5 - Mysql

Step 1. sudo mysql -u root -p

Step 2. USE mysql;

Step 3. ALTER USER 'root'@'localhost' IDENTIFIED WITH mysql_native_password BY 'admin';

Here 'admin' is your new password, but you can change it.

Step 4. exit

You are done.

Solution 6 - Mysql

After hours of struggling without any solution here, this worked for me. I found a YouTube video where it says the password column is now called authentication_string.

So I was able to change my password as follows:

First get into the MySQL client from the terminal:

sudo mysql

Then inside mysql, type whatever after mysql>:

mysql> use mysql
mysql> update user set authentication_string=PASSWORD("mypass") where user='root';
mysql> flush privileges;
mysql> quit;

At this point you are out of the MySQL client, back to your normal terminal place. You need to restart the MySQL client for this to take effect. For that type, the following:

sudo service mysql restart

Refer to this video link for a better understanding.

Solution 7 - Mysql

I would suggest to remove the MySQL connection -

This is for MySQL version 5.5. If your version is different, please change the first line accordingly.

sudo apt-get purge mysql-server mysql-client mysql-common mysql-server-core-5.5 mysql-client-core-5.5
sudo rm -rf /etc/mysql /var/lib/mysql
sudo apt-get autoremove
sudo apt-get autoclean

And install again, but this time set a root password yourself. This will save a lot of effort.

sudo apt-get update
sudo apt-get install mysql-server

Solution 8 - Mysql

There is a good and regularly updated guide on how to set a new password for the latest MySQL:

How To Install MySQL on Ubuntu 20.04

It would be best to read the whole topic from the above page, but in short, this maybe could help.

Run the security script:

sudo mysql_secure_installation

Detailed information for mysql_secure_installation

After that, you can change the password by following the next steps:

sudo mysql

> mysql> ALTER USER 'root'@'localhost' IDENTIFIED WITH caching_sha2_password BY 'password';

Detailed information for changing the root user password

If you have a problem, maybe you will need to reinstall MySQL.

Solution 9 - Mysql

I also faced the same issue for the first time.

Now it is fixed:

First, you copy the /etc/mysql/mysql.conf.d/mysqld.cnf file and paste in to /etc/mysql/my.cnf.

You can do it by the command:

sudo cp /etc/mysql/mysql.conf.d/mysqld.cnf /etc/mysql/my.cnf

Now let's reset the password:

Use the following commands in your terminal:

sudo service mysql stop
sudo service mysql start
sudo mysql -u root

Now you are inside the MySQL console.

Then let's write some queries to reset our root password:

USE mysql
update mysql.user set authentication_string=password('newpass') where user='root' and Host ='localhost';
update user set plugin="mysql_native_password";
flush privileges;
quit

Now we can clean /etc/mysql/my.cng.

Open the above file in your editor and remove the whole lines inside the file.

After that let's restart MySQL:

sudo mysql service restart

Now let's use MySQL with the newly created password:

sudo mysql -u root -p

Finally enter your newly created password.

Solution 10 - Mysql

I found my solution after hours of research here.

Stop MySQL

sudo service mysql stop

Make MySQL service directory.

sudo mkdir /var/run/mysqld

Give MySQL user permission to write to the service directory.

sudo chown mysql: /var/run/mysqld

Start MySQL manually, without permission checks or networking.

sudo mysqld_safe --skip-grant-tables --skip-networking &

Log in without a password.

mysql -uroot mysql

Update password

UPDATE mysql.user SET authentication_string=PASSWORD('YOURNEWPASSWORD'), plugin='mysql_native_password' WHERE User='root' AND Host='%';
EXIT;

Turn off MySQL.

sudo mysqladmin -S /var/run/mysqld/mysqld.sock shutdown

Start the MySQL service normally.

sudo service mysql start

Solution 11 - Mysql

This worked for me:

mysql --user=root mysql
CREATE USER 'some_user'@'%' IDENTIFIED BY 'some_pass';
GRANT ALL PRIVILEGES ON *.* TO 'some_user'@'%' WITH GRANT OPTION;
FLUSH PRIVILEGES;

Solution 12 - Mysql

In my case,

mysql -u root -p

Enter password:
ERROR 1698 (28000): Access denied for user 'root'@'localhost'

I am sure my password was correct. Otherwise, the error code would be ERROR 1045 (28000): Access denied for user

So I relogin using sudo,

sudo mysql -u root -p

This time it worked for me. See the documentation.

And then change the root password,

mysql> alter user 'root'@'%' identified with mysql_native_password by 'me123';
Query OK, 0 rows affected (0.14 sec)

mysql>

Then restart the server using sudo /etc/init.d/mysql restart.

Solution 13 - Mysql

For the first

sudo mysql -u root -p

SHOW VARIABLES LIKE 'validate_password%';

we will see something like this:

+--------------------------------------+--------+
| Variable_name                        | Value  |
+--------------------------------------+--------+
| validate_password.check_user_name    | ON     |
| validate_password.dictionary_file    |        |
| validate_password.length             | 8      |
| validate_password.mixed_case_count   | 1      |
| validate_password.number_count       | 1      |
| validate_password.policy             | MEDIUM |
| validate_password.special_char_count | 1      |
+--------------------------------------+--------+

We need to change these rows:

> 1. validate_password.length > 2. validate_password.number_count > 3. validate_password.policy > 4. validate_password.special_char_count

SET GLOBAL validate_password.policy=LOW;
SET GLOBAL validate_password.length=4;
SET GLOBAL validate_password.number_count=0;
SET GLOBAL validate_password.special_char_count=0;

SHOW VARIABLES LIKE 'validate_password%';

We will see:

+--------------------------------------+-------+
| Variable_name                        | Value |
+--------------------------------------+-------+
| validate_password.check_user_name    | ON    |
| validate_password.dictionary_file    |       |
| validate_password.length             | 4     |
| validate_password.mixed_case_count   | 1     |
| validate_password.number_count       | 0     |
| validate_password.policy             | LOW   |
| validate_password.special_char_count | 0     |
+--------------------------------------+-------+

Now exit from the MySQL client:

exit;
sudo mysql -u root -p

And now you can write your password, four or more only letters.

ALTER USER 'root'@'localhost' IDENTIFIED WITH mysql_native_password BY 'new-password';

exit;

sudo mysql -u root -p

Your new password is in the database for user 'root';

Solution 14 - Mysql

First step: go to file /etc/phpmyadmin/config.inc.php, and then uncomment lines where you find "AllowNoPassword".

Second step: log in to your MySQL default account

mysql -u root -p

use mysql;
update user set plugin="" where user='root';
flush privilege;

And that's all!

Solution 15 - Mysql

OS: Ubuntu 18.04 (Bionic Beaver)

MySQL: 5.7

  1. Add the skip-grant-tables to the end of file mysqld.cnf

  2. Copy the my.cnf file

    sudo cp /etc/mysql/mysql.conf.d/mysqld.cnf /etc/mysql/my.cnf
    
  3. Reset the password

    (base) ➜  ~ sudo service mysql stop
    (base) ➜  ~ sudo service mysql start
    (base) ➜  ~ mysql -uroot
    Welcome to the MySQL monitor.  Commands end with ; or \g.
    Your MySQL connection id is 2
    Server version: 5.7.25-0ubuntu0.18.04.2 (Ubuntu)
    
    Copyright (c) 2000, 2019, Oracle and/or its affiliates. All rights reserved.
    
    Oracle is a registered trademark of Oracle Corporation and/or its
    affiliates. Other names may be trademarks of their respective
    owners.
    
    Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
    
    mysql> use mysql
    Reading table information for completion of table and column names
    You can turn off this feature to get a quicker startup with -A
    
    Database changed, 3 warnings
    mysql> update mysql.user set authentication_string=password('newpass') where user='root' and Host ='localhost';
    Query OK, 1 row affected, 1 warning (0.00 sec)
    Rows matched: 1  Changed: 1  Warnings: 1
    
    mysql> update user set plugin="mysql_native_password";
    Query OK, 0 rows affected (0.00 sec)
    Rows matched: 4  Changed: 0  Warnings: 0
    
    mysql>  flush privileges;
    Query OK, 0 rows affected (0.00 sec)
    
    mysql> quit
    Bye
    
  4. Remove the skip-grant-tables from my.cnf

    (base) ➜  ~ sudo emacs /etc/mysql/mysql.conf.d/mysqld.cnf
    (base) ➜  ~ sudo emacs /etc/mysql/my.cnf
    (base) ➜  ~ sudo service mysql restart
    
  5. Open the MySQL client

    (base) ➜  ~ mysql -uroot -ppassword
    mysql: [Warning] Using a password on the command line interface can be insecure.
    Welcome to the MySQL monitor.  Commands end with ; or \g.
    Your MySQL connection id is 3
    Server version: 5.7.25-0ubuntu0.18.04.2 (Ubuntu)
    
    Copyright (c) 2000, 2019, Oracle and/or its affiliates. All rights reserved.
    
    Oracle is a registered trademark of Oracle Corporation and/or its
    affiliates. Other names may be trademarks of their respective
    owners.
    
    Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
    
    mysql>
    
  6. Check the password policy

    mysql> select @@validate_password_policy;
    +----------------------------+
    | @@validate_password_policy |
    +----------------------------+
    | MEDIUM                     |
    +----------------------------+
    1 row in set (0.00 sec)
    
    
    mysql> SHOW VARIABLES LIKE 'validate_password%';
    +--------------------------------------+--------+
    | Variable_name                        | Value  |
    +--------------------------------------+--------+
    | validate_password_dictionary_file    |        |
    | validate_password_length             | 8      |
    | validate_password_mixed_case_count   | 1      |
    | validate_password_number_count       | 1      |
    | validate_password_policy             | MEDIUM |
    | validate_password_special_char_count | 1      |
    +--------------------------------------+--------+
    6 rows in set (0.08 sec)!
    
  7. Change the configuration of the validate_password

    mysql> set global validate_password_policy=0;
    Query OK, 0 rows affected (0.05 sec)
    
    mysql> set global validate_password_mixed_case_count=0;
    Query OK, 0 rows affected (0.00 sec)
    
    mysql> set global validate_password_number_count=3;
    Query OK, 0 rows affected (0.00 sec)
    
    mysql> set global validate_password_special_char_count=0;
    Query OK, 0 rows affected (0.00 sec)
    
    mysql> set global validate_password_length=3;
    Query OK, 0 rows affected (0.00 sec)
    
    mysql> SHOW VARIABLES LIKE 'validate_password%';
    +--------------------------------------+-------+
    | Variable_name                        | Value |
    +--------------------------------------+-------+
    | validate_password_dictionary_file    |       |
    | validate_password_length             | 3     |
    | validate_password_mixed_case_count   | 0     |
    | validate_password_number_count       | 3     |
    | validate_password_policy             | LOW   |
    | validate_password_special_char_count | 0     |
    +--------------------------------------+-------+
    6 rows in set (0.00 sec)
    
Note

You should know that you error caused by what? validate_password_policy?

You should have decided to reset the your password to fill the policy or change the policy.

Solution 16 - Mysql

This works for me with MySQL version 8.0.26 and Ubuntu 20.04 (Focal Fossa).

sudo mysql -u root

mysql> USE mysql;
mysql> SELECT User, Host, plugin FROM mysql.user;

+------------------+-----------+-----------------------+
| User             | Host      | plugin                |
+------------------+-----------+-----------------------+
| debian-sys-maint | localhost | caching_sha2_password |
| mysql.infoschema | localhost | caching_sha2_password |
| mysql.session    | localhost | caching_sha2_password |
| mysql.sys        | localhost | caching_sha2_password |
| root             | localhost | auth_socket           |
+------------------+-----------+-----------------------+

mysql> UPDATE user SET

plugin='caching_sha2_password' WHERE User='root';

mysql> ALTER USER 'root'@'localhost' IDENTIFIED WITH caching_sha2_password BY 'you_mysql_password';
mysql> FLUSH PRIVILEGES;
mysql> exit;

sudo service mysql restart

Solution 17 - Mysql

For those installing the latest MariaDB on macOS and following this tutorial in MariaDB's documentation, run:

sudo mariadb-secure-installation

instead of just the mariadb-secure-installation command given. Otherwise, no luck, despite the erroneous prompt:

In order to log into MariaDB to secure it, we'll need the current
password for the root user. If you've just installed MariaDB, and
haven't set the root password yet, you should just press enter here.

Enter current password for root (enter for none):
ERROR 1698 (28000): Access denied for user 'root'@'localhost'
Enter current password for root (enter for none):
ERROR 1698 (28000): Access denied for user 'root'@'localhost'
Enter current password for root (enter for none):
Aborting!

Solution 18 - Mysql

You want to access MySQL with root user but you're not providing root's correct password.

If you need to set a new password for root, MySQL's site has great documentation on how to do it: B.3.3.2 How to Reset the Root Password

I'll not show the process in here, because MySQL's documentation on the above link is clear and concise.

Solution 19 - Mysql

This has happened to me as well. The problem is with the MySQL repository that comes already with the Linux distribution. So when you simply do:

sudo apt install mysql-server

It installs MySQL from their default repository which gives this problem. So to overcome that you need to uninstall that installed MySQL:

sudo apt remove mysql* --purge --auto-remove

Then download the MySQL repository from official MySQL website MySQL APT repository.

Follow their documentation on how to add a repository and install it. This gives no issue.

Also as answered by zetacu, you can verify that the MySQL root user now indeed uses the mysql_native_password plugin.

Solution 20 - Mysql

I have done the following steps to get rid of this issue.

Log in into the MySQL in your machine using (sudo mysql -p -u root) and hit the following queries.

  1. CREATE USER 'jack'@'localhost' IDENTIFIED WITH mysql_native_password BY '<>';

  2. GRANT ALL PRIVILEGES ON . TO 'jack'@'localhost';

  3. SELECT user,plugin,host FROM mysql.user WHERE user = 'root';

    +------+-------------+-----------+
    | user | plugin      | host      |
    +------+-------------+-----------+
    | root | auth_socket | localhost |
    +------+-------------+-----------+
    
  4. ALTER USER 'root'@'localhost' IDENTIFIED WITH mysql_native_password BY '<>';

  5. FLUSH PRIVILEGES;

Please try it once if you are still getting the error. I hope this code will help you a lot!!

Solution 21 - Mysql

For anyone that tried the solution here and nothing works, make sure you are using the correct command, sudo sudo mysql -u root -p and not mysql mysql -u root -p.

You'll need to enter two passwords, the one of the current user and the root one.

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